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1. Introduction

• The protection of your privacy is an important concern that Trix Gmbh, Waldmannstrasse 67, CH-3027, Bern, Switzerland ("we") takes into account in all business processes. This privacy policy informs you about which data we process about you when you visit our websites or otherwise disclose personal data to us.
• "Personal data" refers to all information about the personal or factual circumstances of an identified or identifiable natural person. The term "your data" is also used below. "Processing" refers to any handling of your data, including the collection, storage, management, use, disclosure, or deletion.
• The following information may be updated from time to time. Please therefore consult this privacy policy regularly.

2. Principles and data security

• If we process information about you, we will inform you in advance or as soon as possible about the data processing, the legal basis for it, the transfer of data to third parties, the duration of data storage, and your rights. We will only process your personal data for the purposes for which we collected it.
• We use appropriate technical and organizational security measures to protect your data stored with us against accidental, unlawful, or unauthorized manipulation, deletion, alteration, access, disclosure, or use, as well as against partial or complete loss. Our security measures are continuously adapted in line with technological developments.

3. When using our websites

• We process data about your use of our websites (e.g. IP address, location, browser, operating system, referral source, links used, search terms, navigation paths, etc.). If your visit is the result of online advertising, we record which element motivated you to visit the website. This success and reach measurement is carried out with Google Ads from Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google", www.google.com ), and with Fathom from Conva Ventures Inc., BOX 37058 Millstream PO, Victoria, British Columbia, V9B 0E8, Canada ("Conva", www.usefathom.com ). Mouse clicks as well as mouse and scroll movements may be recorded. Keyboard inputs made on this website may also be recorded. Personal information is not recorded.
• The data is collected anonymously, so that no connection to a user can be established, and transferred to a Google or Conva server in the USA or another country outside of Europe. This information is used to evaluate your website usage, compile reports on your website activities, and provide other services. This information may also be transferred to third parties if required to do so or if third parties process it as part of a contractual relationship.
• We also work with other companies and individuals to operate our websites and may commission them to process and store your data. Our websites use text files stored on your computer ("cookies") for this purpose. Your web browser allows you to reject or delete cookies. Further information on this can be found in your web browser's help function. If you block cookies, not all functions of our websites may be available.
• Our websites are linked to third-party functions and systems, for example, through the integration of plug-ins from third-party social networks. In particular, our websites contain third-party content ("plug-ins"). These are activated when you select the relevant graphics on our website. By activating them, you establish a connection to the website of the respective third party and consent to their data processing. We have no control over the use of personal data collected in this way by third parties and assume no responsibility or liability. We refer to the information provided by the respective third parties (see, for example, Facebook, Twitter, YouTube, Instagram).
• This information is collected and processed to enable the use of our websites, ensure and increase the security and stability of our systems and offerings, analyze the use of our offerings and services, collect general demographic information, and enable the optimization of our online offering, as well as for internal statistical purposes. Users are not identified in this process. This data processing is based on our legitimate interest in operating our websites and providing our services, as well as your consent, which you can revoke at any time.

4. When fulfilling the contract

• We process your personal data, which we have received from you in the context of processing an order or for the provision of a service, exclusively to fulfil the agreed contractual or, where applicable, existing legal obligations.
• If we provide advance payment, we may obtain a credit report from a credit agency to protect our legitimate interests. For this purpose, we transmit the necessary personal data to a credit agency and use the information obtained to decide on the establishment, implementation, or termination of the contractual relationship. The credit report may contain probability values ​​calculated based on recognized procedures, which also include address data.
• Furthermore, we will share your data with third parties (e.g., banks and other service providers) to the extent necessary to process the contract. These service providers will use your data exclusively for order processing and not for any other purposes.
• The processing of this data is based on the legal basis for the execution of the contract and on your consent, which you can revoke at any time.

5. When using our service www.flusso365.com

• The processing of your data is based on the legal basis for the execution of the contract and on your consent, which you can revoke at any time.

6. For email and other correspondence

• If you communicate with us on our website or otherwise, we require your email address and any other contact information, which we store on our servers. We use this data, including the associated metadata, to process your inquiry, for further correspondence with you, and for general customer support. We also store any other information you voluntarily provide to us, for example, in customer surveys.
• For email correspondence, we use Gmail from Google. For telephone communication, we use Microsoft Teams from Microsoft. When you call us, Microsoft Teams automatically saves your telephone number.
• The processing of this data is based on the legal basis for the execution of the contract and on your consent, which you can revoke at any time.

7. Transfer of data abroad

• We may also transfer your personal data to third parties abroad, provided this is appropriate for the data processing described in this Privacy Policy. These third parties are subject to the same data protection obligations as we are. If the level of data protection in a country does not correspond to that in Switzerland, we will contractually ensure that the protection of your personal data corresponds to that in Switzerland. Furthermore, the EU has determined that Switzerland has adequate laws to protect your personal data.
• Access to our online offering is subject – as is generally the case with any use of the Internet – to mass surveillance without cause or suspicion, as well as other surveillance by security authorities in Switzerland, the European Union (EU), the United States of America (USA), and other countries. We have no direct influence on the corresponding processing of personal data by intelligence agencies, police departments, and other security authorities.

8. Storage and deletion of data

• We retain your data only for as long as is legally necessary or necessary for the processing purpose. For analyses, we store your data until the analysis is completed. If we store data based on a contractual relationship with you, this data will be stored at least as long as the contractual relationship exists and at most for as long as the limitation periods for contractual claims expire or statutory or contractual retention obligations exist.
• If we process your personal data based on your consent, we will immediately stop processing the data as soon as you revoke your consent. Please note that even after you request that we block or delete your personal data, we may still be required to retain some of it due to our statutory or contractual retention obligations (e.g., for billing purposes).

9. Warranty and liability exclusion

• We create our websites with great care. However, we cannot guarantee the security of your personal data. We assume no liability for the loss of data or its access and use by third parties, and exclude all liability and warranty with regard to the use of our websites.
• Our websites also contain links to third-party websites. Once you have accessed such links, we no longer have any influence on the processing of personal data by these third parties and exclude all liability and warranty in this regard. This privacy policy does not apply to these linked websites.

10. Your rights and contact information

• You can exercise your data protection rights at any time and request information about whether and which personal data about you is processed by us. You can also have your personal data corrected, blocked, or deleted at any time by sending a written notification and appropriate proof of your identity to the following address. Please send your request by post or email to the following address:

• We will promptly review your request and then contact you. If your request cannot be resolved in this way, you can file a complaint with the relevant data protection authority at any time. Further information can be found on the website of your data protection authority.